To all those folks who like warm toasty toes on a tile floor, you should try SunTouch Floor Warming System. This can be purchased at your local Home Depot Store. We have clients who love this system. The pictures below are from repair of a system. The SunTouch technical support folks are some of the best. They sent out the proper tools to troubleshoot and walk anyone through the process of dectecting and repairing the product. As professionals we would highly recommend plenty of patiences. You can damage the product more when removing the tile and thinset. Be careful and the repair will go well and the heat will come back.